Privacy Policy

At Sleepsonic, we endeavor to provide the best service and most informative support as possible. If you have any suggestions to help us improve our website or service, please email us.

TERMS OF PAYMENT
If you choose to pay by credit card, we accept Discover, Visa, Master Card and PayPal. All submitted information remains secure. For your protection as a credit card holder, international orders may be subject to further information verification. If you are paying by Check or Money Order, enter your information in our shopping cart and indicate this mode of payment. Send a copy of your order printout together with your payment payable to:

Sleepsonic®, LLC
303 First St., SE
STE #2, PMB 75
Yelm, WA 98597

On your credit card statement, the company name beside the transaction of your order will say "SLEEPSONIC"

SHIPPING RATES
The following Shipping Companies are available to ship your order anywhere in the world: USPS, UPS, DHL, & FEDEX. USPS real-time estimates may be provided after adding your item to the shopping cart.

Most international (outside of USA and territories) destinations may also require payment of duties. Customer or recipient must be prepared to furnish fees on import duties.

To acquire a more accurate shipping estimate, please contact our shipping department using our contact form.

DELIVERY CONFIRMATION AND TRACKING INFORMATION
All USPS, UPS, DHL and FedEx shipped orders are now sent insured with Delivery Confirmation . Insured shipments entitle you to a refund by insurance if the product is lost in shipment.

Shipping and Returns
Please note that returns are subject to re-stocking fees and may not be accepted in all instances. Shipping and handling charges are NOT refunded or credited.

CUSTOMER SERVICE INFORMATION
If you need further information, please use our contact form and email us with your request. Please call Toll Free 1-866-468-0820 (USA) for customer service. We are available 8 am to 6pm Pacific Standard Time, Mon.- Friday (our online ordering system functions 24 hours a day). If you are greeted by our voicemail system, please leave a brief message including a name, and number where you can be reached and the best time/s to return your call. We will respond to every inquiry as quickly as possible.

Telephone (Toll Free) In USA - 1-866-468-0820 (order processing only)
Outside USA - 1(360) 458-6678 (all other inquiries)
Fax - 1(360) 458-0918
E-mail Customer Service

Thank you for your interest in Sleepsonic and we hope we can be of service soon.